Frequently Asked Questions
Everything you need to know about our products and services.
What materials are used in enewton jewelry?
We specialize in high-quality gold-filled pieces, sterling silver, and semi-precious stones designed to be worry-free and tarnish-resistant for everyday wear.
How should I care for my jewelry?
Our gold-filled jewelry is designed to be worn through most daily activities, including swimming and exercising. To maintain its luster, simply rinse with mild soap and water occasionally.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-3 business days, and you will receive a tracking number via email once your package departs our facility.
What is your return and exchange policy?
We accept returns and exchanges on unworn items in their original packaging within 30 days of purchase. Please note that personalized or final sale items are not eligible for return.
Do you offer a warranty on your products?
Yes, we stand behind our quality. We offer a limited warranty covering manufacturing defects. Please contact our customer service team with your order number and a photo of the item for assistance.
How do I determine my bracelet size?
Most of our signature bracelets are designed with a standard 6.25 to 7-inch circumference. For specific sizing details, please refer to the 'Size Guide' link located on each product page.